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HealthcareAI voice agent

Your reception team can’t be in two places at once.

Patients at the desk, appointment requests on the phone. AYWA handles routine administrative calls and records requests, so your reception team can focus on the people in front of them.

15 free minutes after signup · No card required

Reception from €99/month excl. VAT · Telephony billed separately ↓

Appointments require a connected calendar. Medical questions and urgent requests follow your team’s handover protocol.

Fictional example, not a live call.

For follow-ups Confirm an appointment

Two ways to give your team more time.

Reschedule an appointment

  • Record the administrative request behind each call
  • Collect a preferred time for the practice to confirm
  • Pass medical questions to your practice team
Try this agent →

Confirm an appointment

  • Verify identity before sharing details
  • Confirm or record a requested change
  • Pass changes on to the team
Try this agent →

Your turnHealthcare

Your business. On the line.Try your agent

Step into your customer’s shoes: call Sarah or answer her follow-up. Two ways to try a conversation tailored to your industry.

Make the call your own

Type a name and watch the greeting update.

Your industry

Healthcare

Which type of call would you like to try?Your scenario

These are two examples to try. You can configure your own agent for your business needs.

Call from your browser

Try it for 10 minutes · Fictional business and scenarios. Business actions are simulated.

Demo calls aren’t available yet.

AYWA calls you for this demo lasting up to 10 minutes. A recap follows by SMS unless declined, where available. Help from our team is optional. Privacy

Try another industry

Talk to AYWA

HealthcareEnglish

Preview

Greeting for Your business

“Hello, Your business. I’m Sarah, your AI assistant. How can I help?”

In this example, Sarah can…

  • Record the administrative request behind each call
  • Collect a preferred time for the practice to confirm
  • Pass medical questions to your practice team

Administrative reception only. Medical questions and emergencies are referred to professionals following the organisation’s protocol.

Read the conversation

Your caller

“I have an appointment on Friday morning. Could I ask to move it to Monday?”

AYWA

I can take the request. What name is the appointment under?

Example conversation

Pricing

Your agent first. Your plan later.

15 free test minutes once per account, no card required. Choose a plan when you are ready for real calls.

Reception

For incoming customer calls.

9979.20€/month excl. VAT

950.40 € excl. VAT/year, paid upfront · Minutes renew each month

Included minutes

  • 700 reception min / month
Explore this plan

3,000 stored contacts

Outbound calls

For campaigns and independent follow-ups.

149119.20€/month excl. VAT

1,430.40 € excl. VAT/year, paid upfront · Minutes renew each month

Included minutes

  • 1,000 outbound min / month
Explore this plan

10,000 stored contacts

500 B2B preparations / month for the account

5 parallel calls shared across all workspaces

Your operator bills the number and phone transport directly.

How is B2B research counted?

A preparation researches publicly available information about a prospect before a call. Outbound and Duo include 500 per month. Beyond that: 1,000 preparations for €10 excl. VAT, purchased separately only if you choose.

NEED A DIFFERENT VOLUME?

Build my plan

Choose your volumes and see your monthly price instantly.

Calculate my price

After subscribing, audio tests use your plan minutes.

Stay in control of usage

Beyond included minutes, €0.20 excl. VAT/minute on eligible seconds actually used, only up to the limit you authorize. With no authorization, calls stop at your plan limit.

Duo tracks Reception and Outbound minutes separately.

Plan details ↗Terms

People stay in control

The decisions stay in your hands.

The agent handles incoming calls and administrative tasks. Medical or pharmaceutical advice, symptom assessment and urgent requests remain with healthcare professionals, following the protocol you define.

For your callbacks and follow-ups

Plan callbacks and follow-ups using your chosen contacts, calling hours and instructions. You must still check contact permissions and follow the rules that apply to your business.

Your business, your setup

01

Your voice

Choose your agent’s name, tone, voice and welcome message.

02

Your knowledge

Add the information your agent needs. Set out what it should ask, how it should answer and where its role ends.

03

Your tools

Connect the accounts you need. Bookings, notifications and follow-ups depend on the integrations you configure.

Questions before you start

How can AYWA help with healthcare?

Patients at the desk, appointment requests on the phone. AYWA handles routine administrative calls and records requests, so your reception team can focus on the people in front of them. Record the administrative request behind each call. Collect a preferred time for the practice to confirm. Pass medical questions to your practice team.

What happens if the agent cannot answer?

The agent handles incoming calls and administrative tasks. Medical or pharmaceutical advice, symptom assessment and urgent requests remain with healthcare professionals, following the protocol you define.

Can I try it before subscribing?

Yes. The demo on this page lasts up to 10 minutes. Create an account for 15 free test minutes, once per account, with no card required. Real calls require a subscription and a phone connection.

Are bookings and follow-ups automatic?

You define the instructions and connect your tools. Bookings depend on your configured calendar; notifications and follow-ups depend on the integrations you enable. Test your agent before routing real calls to it.

The next call deserves an answer.

Build an agent around your business, with your voice and instructions.

Create an agent

Talk to our team ↗